1. Appointment & Arrival
New Clients: Please arrive 15 minutes early to complete intake forms and discuss your goals.
Returning Clients: Arrive 5 minutes early to ensure a smooth start.
Late Arrivals: Sessions will end at the scheduled time to respect other clients. Full session fees apply regardless of late arrival.
2. Booking & Deposit
A 50% deposit is required to secure your appointment. This deposit is non-refundable if the appointment is canceled or rescheduled with less than 24 hours’ notice.
The remaining balance is due at the time of service.
3. Cancellation & No-Show Policy
Cancellations: Require at least 24 hours’ notice. Cancellations with less notice will result in the forfeiture of the deposit.
No-Shows: Will be charged the full session fee. Multiple no-shows may require
prepayment for future bookings.
4. Scope of Practice
Services are provided within the scope of a Licensed Massage Therapist (LMT).
For medical diagnoses or treatments, please consult a healthcare provider.
5. Client Attire & Comfort
Attire: Clients are encouraged to wear athletic shorts and a sports bra or tank top to facilitate movement and access to targeted areas.
Comfort: Clients may undress to their comfort level. Only the areas being treated will be exposed, ensuring privacy and professionalism.
Draping: Traditional draping with sheets is not utilized unless requested. The goal is to facilitate direct work on specific regions, enhancing the efficacy of the treatment.
6. Health & Safety
Illness: Please reschedule if you are feeling unwell. Sessions will be canceled if a client appears ill.
Hygiene: All equipment and linens are sanitized between sessions. Therapists adhere to strict hygiene protocols.
7. Minors
Clients under 18 years must have parental consent and a guardian present during the session.
8. Payment & Discounts
Payment: Due at the time of service. Accepted forms include cash and major credit cards.
Discounts:
New Clients: 20% off the first session.
First Responders, Students, Military: 15% off with valid ID.
9. Professional Boundaries
Conduct: Any inappropriate behavior will result in immediate termination of the session and may lead to refusal of future services.